Privacy Policy + Payment Terms & Conditions

Privacy Policy for MOVEALL PTY LTD

This Privacy Policy describes how MOVEALL PTY LTD collects, uses, and protects the personal information of our users. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information Collection:

a. Personal Information:

  • We may collect personal information such as your name, contact details, billing information, and other relevant data when you register for our services, make a purchase, or interact with our platform.

b. Automated Information:

  • We may collect information about your interactions with our platform, including your IP address, device information, and browsing behavior. This information helps us enhance user experience and improve our services.

2. Use of Information:

a. Service Provision:

  • We use the collected information to provide, maintain, and improve our services, including processing transactions, managing accounts, and delivering customer support.

b. Communication:

  • We may use your contact information to communicate with you about our services, updates, promotions, and important notices. You can opt-out of promotional communications at any time.

c. Analytics and Insights:

  • We may analyze user data to gain insights into usage patterns, preferences, and trends, helping us optimize our platform and tailor our services to user needs.

3. Information Sharing:

a. Third-Party Service Providers:

  • We may share your information with trusted third-party service providers to facilitate payments, provide customer support, or perform other business functions. These service providers are bound by confidentiality and data protection agreements.

b. Legal Compliance:

  • We may disclose personal information if required by law or in response to legal requests, court orders, or government regulations.

4. Data Security:

a. Security Measures:

  • MOVEALL PTY LTD employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

b. Secure Transactions:

  • Our payment processing is handled by reputable and secure third-party providers to ensure the confidentiality and integrity of your financial information.

5. User Rights:

a. Access and Correction:

  • You have the right to access and correct your personal information. You can review and update your account details through your profile settings or by contacting MoveAll Customer Care at customer.care@moveall.co

b. Data Deletion:

  • You can request the deletion of your account and associated personal information. However, some data may be retained for legal or legitimate business purposes.

6. Changes to Privacy Policy:

a. Notification:

  • MOVEALL PTY LTD reserves the right to update or modify this Privacy Policy. Changes will be updated on the MoveAll website and available to view online at www.moveall.co at anytime.

7. Contact Information:

For questions or concerns regarding this Privacy Policy, please contact us at customer.care@moveall.co

This Privacy Policy is effective as of Jan 8th, 2021, and is subject to change. Please review this policy periodically for any updates.

Payment and Credit Card Authorisation Policy

By making a payment online through MOVEALL PTY LTD's platform, you agree to the following terms and conditions related to the secure capture of your credit card information by Stripe:

1. Payment Authorization:

a. When you make a payment on our platform, you authorize MOVEALL PTY LTD to securely capture and store your credit card information through our payment processor, Stripe.

b. This authorization grants MOVEALL PTY LTD permission to use the captured credit card information for the purpose of processing future bill payments related to your account with MOVEALL PTY LTD.

2. Secure Processing by Stripe:

a. MOVEALL PTY LTD utilizes the services of Stripe, a trusted and secure third-party payment processor, to handle the capture, storage, and processing of credit card information.

b. Stripe employs industry-standard security measures to protect your credit card information and ensure a safe and confidential transaction.

3. Future Bill Payments:

a. The captured credit card information may be used by MOVEALL PTY LTD to facilitate future bill payments associated with your account.

b. MOVEALL PTY LTD will only use the stored credit card information for bill payment purposes and will not disclose this information to any third party except as required by law.

4. Consent and Notification:

a. By making a payment through MOVEALL PTY LTD's online platform, you explicitly consent to the terms outlined in this Payment and Credit Card Authorization Clause.

b. MOVEALL PTY LTD will notify you in advance of any future bill payments processed using the stored credit card information, providing you with details such as the amount, date, and purpose of the transaction.

5. Revocation of Authorization:

a. You have the right to revoke this authorization at any time by contacting MOVEALL PTY LTD's customer support.

b. Revoking the authorization may impact our ability to process future bill payments, and alternative payment arrangements may need to be made.

6. Data Security and Compliance:

a. MOVEALL PTY LTD is committed to maintaining the security and confidentiality of your credit card information in accordance with applicable data protection laws and regulations.

b. For more information on data security and privacy, please refer to MOVEALL PTY LTD's Privacy Policy.

By proceeding with the online payment, you acknowledge that you have read, understood, and agreed to the terms outlined in this Payment and Credit Card Authorization Clause. MOVEALL PTY LTD reserves the right to update or modify these terms as necessary, and any changes will be communicated to you in accordance with applicable laws and regulations.